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Halfoff Diamonds: Black Friday Deals Everyday
Domestic Shipping
 
How do I qualify for FREE shipping?
Halfoff-Diamonds.com is proud to offer FREE 2nd day air shipping on all orders to the 50 contingent states. Shipments to Alaska and Hawaii can only be shipped by 2nd Day service or Next Day Air at an additional charge of $15.
 
Orders are delivered within three to five business days from the time your package leaves our warehouse. Please note that we ship to APO & P.O. Boxes via Fed Exl Serviceonly after credit verification.
 
What happens after my order is processed?
 
After your order has been processed it will be delivered via the following methods.
 
International Shipping
Halfoff-Diamonds.com will ship all over the world at a fixed rate of $60 US, which includes insurance for the full amount of the merchandise purchased. For more information, see International Shipping section below.
 
2nd Day Air
Halfoff-Diamonds.com offers you free shipping on all orders via 2nd Day Air. Shipments usually arrive within two to three business days after processing. Shipments to Alaska and Hawaii can only be shipped by 2nd Day service or Next Day Air at an additional charge of $15. All orders are shipped pending credit approval.
 
Canada Delivery
Halfoff-Diamonds.com offers you express shipping on all orders at a fixed rate of $25. Shipments usually arrive within five to ten business days. Shipments to Northwest Territories, Nunavut and Yukon can only be shipped by 2nd Business Day service or Next Business Day Morning Service (Next Business Day Morning service only assures that the package will be delivered the next business day). All orders are shipped pending credit approval, user is responsible for all duties, taxes, and other fees.
 
Overnight Delivery
Halfoff-Diamonds.com offers you the option to have your order shipped by Overnight delivery shipping for a fee of $14.95in the contingent 50 states. Shipments usually arrive within one to three business days. All orders are shipped pending credit approval.
 
Saturday Delivery
Halfoff-Diamonds.com offers you the option to have your order shipped by Saturday Delivery Shipping for an additional fee of $25. All orders are shipped pending credit approval. Please note that orders with Saturday delivery will only be shipped and delivered for Saturday arrival.
 
Please note that if the shipping/billing addresses arenot the same, your order may be delayed pending order/credit approval.
 
Please note that all rings and diamonds in our Make it section will be shipped separately from other products ordered on Halfoff Diamonds.
 
For your security, all orders require an adult signature for delivery with the exception of P.O. Boxes. If you cannot be available to sign for your package, please be sure that an adult who is authorized to sign for your package will be available at the designated shipping address.
 
How long does my order take to process?
All orders ship out from Halfoff-Diamonds.com within an estimated time of 2-3 business days unless noted otherwise.
 
Terms and Policies
You will receive an e-mail notification the day your order has been shipped with a confirmation of shipment and a tracking number. You can use this number to track your shipment with the provided web address.
 
All orders will be shipped pending credit approval. Customer support may contact customers for additional information as required.
 
In the event your order cannot be shipped you will be contacted immediately by e-mail and informed the reason for the delay.
 
Your credit card will not be charged until the order has been shipped.
 
All orders to APOs and MSPs are sent via USPS and can take up to 10 business days.
 
The following items will not arrive within 1 business day: Make it and Special Orders.
 
Will I receive a tracking number?
You will receive an e-mail notification the day your order has been shipped with a confirmation of shipment and a tracking number. This gives you the ability to track your order at all times until it reaches you or your recipient's doorstep.
 
How do I cancel/change my order before shipping?
If you'd like to cancel or change an Halfoff-Diamonds.com order for any reason, please contact us and make sure to include your halfoff-diamonds.com order number or call 732-395-7060 soon as possible.
 
We'll do everything we can to accommodate your request. Please bear in mind that our order-fulfillment system is designed to get orders shipped and on their way to our customers quickly and efficiently. As a result, we cannot change or cancel an order once it has already entered the shipping process. If your order cannot be cancelled, and you are unhappy with it, simply return it to Halfoff-Diamonds.com according to our return policy.
 
Halfoff-Diamonds.com reserves the right to cancel any order that appears suspect or fraudulent. All fraudulent transactions will be reported to proper authorities.
 
International Shipping
 
Halfoff-Diamodns.com will ship all over the world at a fixed rate of $60 US, which includes insurance for the full amount of the merchandise purchased. Should there be any additional fees in shipping due to the destination, we will communicate this with you immediately.
 
SHIPPING TIMES may vary depending on the destination.
 
Europe 3-4 Business days
Asia 3-4 Business days
Australia 3-4 Business days
Middle East 3-4 Business days
 
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Placing an order is as easy as 1, 2, 3.

 

Step 1:             Choose the item(s) you would like to purchase.

Step 2:             Contact Halfoff Diamonds at 1-732-395-7060 to speak to one of our customer service agent.

Step 3:             Send payment (see details below).

 

RISK FREE 30 Day Money Back Guarantee

We want you to be absolutely satisfied with your jewelry. If, within 30 days from the date of your purchase, you're not completely satisfied, return it for a full refund of the purchase price less shipping and handling cost. If you receive a wrong item or the item is defective, we will replace it at no additional cost to you. All products should be returned in the original state they were received. Products which have been modified by another 3rd party jeweler or abused will not be accepted for refunds.

All Free Gifts and certificates accompanying the purchase must be returned with products, which are to be refunded. Refunds are not granted to products, which are not returned with the free gift. If a certificate is missing, a charge of $250 will be charged.

 

Order Status

All orders that are shipped will be accompanied by an e-mail to confirm shipping. The e-mail will be sent to the e-mail address provided during the order process and it will include a tracking number.

 

Payment
If the billing and shipping addresses are both on record with the credit card company as verified address within the US or Canada, we will accept Visa, MasterCard, American Express and Discover Card. The following payment types are accepted as well:
International Money Orders in US funds only and including shipping ($80)
Send to:
 
Halfoff Diamonds
343 Parsonage Road
Edison, NJ, 08837
 
or e-mail our International Customer Service Rep at or e-mail our International Customer Service Rep at info@halfoff-diamonds.com
Please note that we cannot process international Credit cards at this time. Please contact our Customer Care department at customercare@halfoff-diamonds.com
 
Tax and Duties – Special Instructions
Please note that you (the customer) are responsible for any customs tax or duties. Your customs agency will contact you regarding any duties for clearance.
The customer must pay any additional charges for customs clearance if any. Halfoff Diamonds.com has no control over these charges and cannot predict what they might be.
 
Customs policies vary from country to country; you should contact your local customs office in order to be fully informed.
 
Country Exclusions
We currently do not ship to Brazil, Nigeria, India, Indonesia, Pakistan, Nepal and Russia. Please note that Halfoff Diamodns reserves the right to refuse any International Order at our discretion. In the event that we are unable to ship to your country, we will inform you immediately.
 
 
Jewelry Restrictions
From time to time we are unable to ship certain items internationally due to certain distribution agreements.
 
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